Why Won T My Heatilator Fireplace Works With Remote Control

Why Won't My Heatilator Fireplace Work With Remote Control?

Heatilator fireplaces are a great way to enjoy the warmth and ambiance of a fire without the hassle of chopping wood or cleaning up ashes. However, if your Heatilator fireplace is not working with the remote control, it can be frustrating.

There are a few different reasons why your Heatilator fireplace may not be working with the remote control. Here are some of the most common causes:

The batteries in the remote control are dead. This is the most common reason why a Heatilator fireplace will not work with the remote control. To fix this, simply replace the batteries in the remote control.
The remote control is not paired with the fireplace. If you have recently replaced the remote control or the fireplace, you may need to pair the remote control with the fireplace. To do this, consult your fireplace's user manual.
The remote control sensor on the fireplace is blocked. The remote control sensor on the fireplace is usually located on the front of the fireplace. If the sensor is blocked by furniture or other objects, the remote control will not be able to communicate with the fireplace.
The remote control is defective. If you have tried all of the above troubleshooting tips and your Heatilator fireplace is still not working with the remote control, the remote control may be defective. You can contact Heatilator customer service to order a replacement remote control.

If you are having trouble troubleshooting your Heatilator fireplace, you can contact Heatilator customer service for assistance. Heatilator customer service can be reached at 1-800-669-4328.